Terms and Conditions

Privacy Policy for Island Oasis Massage LLC

Last Updated: September 30, 2024

Acceptance of Privacy Policy

Island Oasis Massage LLC (hereinafter referred to as "Island Oasis Massage," "we," "us," or "our") is committed to safeguarding your privacy and providing a positive experience on our website, [https://islandoasismassage.com], and in using our products and services (collectively, "Products"). This policy is applicable worldwide and covers all online and offline interactions with us. By using our services, you agree to the terms outlined in this Privacy Policy.

Policy Overview

This policy outlines our data handling practices, explains how we collect and use the Personal Data you provide, and your rights regarding your Personal Data. "Personal Data" includes information that can identify an individual, such as name, email address, postal address, and other personally identifiable information.

Cancellation Policy

Clients must provide at least 24 hours' notice for cancellations. Failure to do so will result in a charge of 50% of the service fee or the loss of a membership session.

Rescheduling Policy

Clients can reschedule their appointments up to 12 hours prior to the scheduled start time.

Payment Methods

We accept the following payment methods: Cash, Credit/Debit, Zelle, and Cash App.

Health Considerations

Clients should consult their healthcare provider if they have any of the following conditions before booking treatments: High-risk pregnancies, blood pressure issues, gestational diabetes, placenta problems, or if they have recently given birth. New pregnancies should avoid massage until after the first trimester.

Massage is contraindicated for anyone who has suffered an injury within the last 72 hours without clearance from a physician.

Additional Rights for EU, UK, Lichtenstein, Norway, Iceland, and Switzerland Residents If you reside in the European Union ("EU"), United Kingdom, Lichtenstein, Norway, Iceland, or Switzerland, you may have additional rights related to your Personal Data. These rights are detailed below, including your rights under the EU General Data Protection Regulation ("GDPR"):

Data Controller

Island Oasis Massage LLC is the data controller for the Personal Data provided, collected, and processed according to this Privacy Policy unless otherwise stated. If you have any questions about your data, please contact us using the information provided in the "Contact Us" section below.

Updates to this Policy

We may update this Privacy Policy from time to time due to operational practices or regulatory changes. We recommend reviewing our Privacy Policy when you visit our website.

Collection of Your Personal Data

We collect the following categories of Personal Data when you use our Products:

NameTitleEmail addressHome/work/mobile telephone numberPostal or other physical addressCredit/debit card informationIP addresses and other passive data, as detailed in the "Passive Collection" sectionDevice identifiers, as further described in the "Mobile Application" section

Use of Personal Data

We collect and process your Personal Data for activities related to our Products, including:

Account registration Using certain Product features Generating reports based on information collected from Product usage Requesting service and support for our ProductsPlacing transactions or ordersRegistering for events or seminars Participating in online surveys Billing and collecting payments Customizing advertising and content Other legitimate purposes, such as improving our services and enhancing customer experiences

Processing of Your Personal Data

We will use your Personal Data in accordance with our Privacy Policy. You can request that your account be deactivated by contacting us via email at [email protected] if you don't want us to use your Personal Data.

Lawful Bases for Processing

We will only process your Personal Data with a lawful basis, such as consent, contractual necessity, and our legitimate interests. These include personalizing our Products, improving user experiences, and fulfilling user requests.

Data Processing Purposes

We process Personal Data for purposes including:

Processing orders and delivering ordered Products Providing updates, offers, and information about our Products Offering customer support Personalizing marketing communications and website content Complying with legal obligations and resolving disputes Protecting against fraud, harm, and illegal activity

Referrals

If you choose to refer others to our Products, you represent that you have their consent to provide us with their contact details. We will send them a one-time email with your referral, with no other use of their information without authorization.

Choice

You can choose whether to provide Personal Data to Island Oasis Massage LLC, but some services may require this information. You can also unsubscribe from email communications by using the "Unsubscribe" link in emails or contacting us at [email protected]

Data Subject Rights

You have rights regarding your Personal Data, including access, rectification, objection, erasure, restriction of processing, and portability. To make requests or for any privacy-related questions, contact us at [email protected].

Data Retention

The duration we retain your Personal Data depends on the type and purpose of data processing. We retain your data for as long as it is necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

Passive Collection

We automatically collect certain data, including IP addresses, browsing activity, and other passive information. For details, please refer to the "Passive Collection" section.

Cookies and Tracking Technologies

We use cookies and similar technologies for analytics, administering the website, and gathering user information. Users can manage cookie settings at the individual browser level.

Mobile Application

When you use our mobile application, we collect device information and may send you push notifications. You can manage notifications at the device level.

Geolocation

We collect location information. You can opt out by contacting us at [email protected]

Sharing Your Personal Data

We do not sell or rent Personal Data for marketing purposes. We share Personal Data for processing, service provision, or when required by law.

Security of Your Personal Data

We employ security measures to protect your Personal Data. We recommend that you take additional precautions, such as using strong passwords and securing your devices, to further safeguard your information.

Linked Websites and Third-Party Services

Our websites may link to third-party websites or services not covered by this policy. Review their privacy policies before using them.

Transfer and Storage of Personal Data

Our Products are hosted in the United States, and we may transfer your Personal Data to the U.S. or third parties acting on our behalf. By using our Products, you consent to this transfer and storage.

Minors

Our services are not intended for individuals under 18 years of age. We do not knowingly collect Personal Data from minors. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us immediately.

Contact Us

For any questions or concerns regarding your Personal Data or this Privacy Policy, please contact us at [email protected]